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After-Sale Service

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Overseas after-sales service

Service Tenet: Put customers as our priority and make them purchase and use our products without worries.

Service Concept: Professional, convenient and high-efficient

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Convenient Maintenance Outlets

Service Outlet: >600; Average Service Radius: <100km

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Sufficient Reservation of Parts

Three-level parts guarantee system with 30 million yuan of spare parts reserve

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Professional Service Team

Pre-job certification training for all staffs

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Technology Support Team with Senior Technicians

Four-level technical support system

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Rapid Response of Service Support

General faults: solved within 2-4h; major faults: solved within 3 days